MOGS

Recent World of Warcraft Scam

Over the past few weeks I have noticed a pattern of scam activities between our customers and delivery in World of Warcraft, I’ve spoken with many of you via MSN, Email, Live Chat, etc pouring through screen shots and delivery logs to try and find out what the real cause of this problem is.

Unlike other companies in the RMT industry we do not shift blame, we do not refuse to take action or fail to investigate the situation. Any and all complaints made to us are handled ASAP and we always respond with an (accurate as possible) response. Here at Mogs we do not have a “Customer is always right” mentality. That died out in the 90′s. We are however all gamers, and we understand more than most where a customer is coming from and we look into every situation like we were looking into a problem with our own accounts.

Any trades that resulted in the customer getting scammed were reset and placed back into queue. We did this at a loss of revenue to us, someone still had to pay for that gold. But the point is, we support you just the same as you support us, and we very much value your continued business with us here at mogs.

IMPORTANT:
Under no circumstances, at any time, should you ever trade back your gold after the initial trade. If someone says they need the gold back so they can screenshot, please come immediately to live support located at the top right hand corner of our website so we can verify that is indeed the fact. Without getting into any detail as to how this scam is done, just remember, never ever ever give the gold back to anyone unless someone in Live Chat or on the Telephone asks you to.

Again, thanks for the support and appreciation, we definately appreciate you.
Jason / MOGS

Cleaning Up the RMT Industry

IGE.com, a well known player in the RMT industry, recently sent out an important newsletter to its customers regarding the current state of RMT and some of the solutions to the problems we have all been seeing. Rampant in-game advertising, unethical outsourcing, and other fraudulent and blackhat techniques used to ultimately take advantage of you, the consumer.

Real Money Trading (RMT) is defined as the exchange of real money for ingame items or currency. This is an industry that was originally started by gamers, for gamers. Here at MOGS that is something we really take to heart. MOGS was born out of a passion for gaming, all of our staff are MMORPG gamers themselves so it helps us have a much deeper-rooted understanding of our customers needs.

Unfortunately, today’s market is not, for the most part, driven by gamer-to-gamer relationships. Instead, we find a multi-billion dollar annual market. We find company after company with little to no accountability. This problem is amplified when you bring venture capitalists into the mix. By pouring money into these illegitimate operations, they are just enabling them to spread in hopes that they can gain a customers trust long enough to take their money. Due to their lack of service quality these companies cannot grow organically. They can’t retain customers so they must resort to in-game advertising, click-jacking, and fake web storefronts in order to generate sales.

In this day of Fannie Mae, Enron, and the various other corporate accountability scandals that have hit major media here in the states, we may have become accustomed to this, but that doesn’t mean we should stand for it.

Regulators, Mount up.

In January of 2009, IGE started reaching out to some of the other RMT companies within this industry, explaining their goal of building a group of trusted sites dedicated to implementing some standardization within our industry. By working together and banding with some of the other legitimate RMT providers, we hope to make your gold buying experience as safe and secure as possible.

In order to qualify, the company must have adhered to a set of benchmarks that IGE has defined (Thankfully MOGS was already fully compliant). There’s nothing ground breaking here folks, ultimately it breaks down to Google’s very clever motto, “Don’t Be Evil”.

• Zero Tolerance for Fraud
• Ethical Sourcing Policies
• McAfee and VeriSign verified e-commerce sites
• Scrupulous monitoring of systems to prevent malicious activities. Our sites are guaranteed virus free.
• Absolutely NO in-game, or email spam
• Expert, English speaking and comprehensive customer service
• Clear and documented complaints escalations and refund procedures and policies
• Clear terms of services and privacy policies.

Gold Sellers you can trust (listed alphabetically):

Below is a list of companies that have proven themselves to be trustworthy, operating with a high standard of business ethics and adhering to legitimate industry standards. This is by no means an “end all, be all” list of legitimate gold sellers, only a list of some of the more notable providers.

1. www.EpicToon.com
2. www.Gamemasta.com
3. www.IGE.com
4. www.MOGS.com
5. www.Mymmoshop.com
6. www.RPGTrader.com
7. www.VIPGamer.com
8. www.Videogamegold.com
9. www.WoWGoldPig.com
10. www.WoWtreasures.com

The message is clear – You have the power to regulate this industry by only buying from trusted sites..

You can view the full email sent by IGE regarding cleaning up the RMT industry posted by our good friend at WoWGoldFacts.com

Runescape Gold is Back at Mogs.com

Runescape 2 is back at Mogs.com! The game favorite of so many younger people and many adults was offered at Mogs.com for quite some time until some updates were added that somewhat killed the way the gold was farmed and ultimately even delivered. Trading large amounts of currency became a real challenge and eventually you saw the game vanish from most major sites.  The number of people playing this game is insane with its format and graphics, but alas people love the game and it has a huge following, could it be because it is free to have an account and play on free worlds and free PVP? Or for 5 bucks a month you can enjoy some of the other skills like construction and farming.

I recall a customer who was a prospector and would buy gold by the 100’s of millions so that he could build homes in the game. He’d would essentially level his toons and build the homes and sell off the accounts. Runescape allows you to level your woodcutting ability, which is by far one of the most boring endeavors one could ever undertake. However, once you reach certain levels in the game you are able to combine several of the skills/ Woodcutting allows you to produce logs from a variety of trees, which can be made into planks once your construction levels are high enough. You will also need nails. Mining allows you to mine ore which can be smelted into blocks and made into nails or armor. From all of this you can eventually build your home and furnish it with beds and chairs, book cases and even rugs. Some of the real prizes in the game our the rare Party hats! Get some of these on your toon and your character’s real world value will skyrocket!

So Runescape is back at Mogs and the orders are rolling in again. Hopefully we will soon be able to place gold on a toon with a less than 90 combat level, but for now you have to have at least level 90 in combat. Once you Buy Runescape Gold you can buy the right logs, purchase a bunch of Yew logs and make the home of your dreams right there is RS2 without wasting months trying to cut down the right tree! If you really want to obtain something rare, find yourself a party hat!