Advertising | Mogs Blog

Cleaning Up the RMT Industry

Posted on Wednesday, August 12th, 2009 and filed under RMT News.

Cleaning up the RMT Industry

IGE.com, a well known player in the RMT industry, recently sent out an important newsletter to its customers regarding the current state of RMT and some of the solutions to the problems we have all been seeing. Rampant in-game advertising, unethical outsourcing, and other fraudulent and blackhat techniques used to ultimately take advantage of you, the consumer.

Real Money Trading (RMT) is defined as the exchange of real money for ingame items or currency. This is an industry that was originally started by gamers, for gamers. Here at MOGS that is something we really take to heart. MOGS was born out of a passion for gaming, all of our staff are MMORPG gamers themselves so it helps us have a much deeper-rooted understanding of our customers needs.

Unfortunately, today’s market is not, for the most part, driven by gamer-to-gamer relationships. Instead, we find a multi-billion dollar annual market. We find company after company with little to no accountability. This problem is amplified when you bring venture capitalists into the mix. By pouring money into these illegitimate operations, they are just enabling them to spread in hopes that they can gain a customers trust long enough to take their money. Due to their lack of service quality these companies cannot grow organically. They can’t retain customers so they must resort to in-game advertising, click-jacking, and fake web storefronts in order to generate sales.

In this day of Fannie Mae, Enron, and the various other corporate accountability scandals that have hit major media here in the states, we may have become accustomed to this, but that doesn’t mean we should stand for it.

Regulators, Mount up.

In January of 2009, IGE started reaching out to some of the other RMT companies within this industry, explaining their goal of building a group of trusted sites dedicated to implementing some standardization within our industry. By working together and banding with some of the other legitimate RMT providers, we hope to make your gold buying experience as safe and secure as possible.

In order to qualify, the company must have adhered to a set of benchmarks that IGE has defined (Thankfully MOGS was already fully compliant). There’s nothing ground breaking here folks, ultimately it breaks down to Google’s very clever motto, “Don’t Be Evil”.

Zero Tolerance for Fraud
Ethical Sourcing Policies
McAfee and VeriSign verified e-commerce sites
Scrupulous monitoring of systems to prevent malicious activities. Our sites are guaranteed virus free.
Absolutely NO in-game, or email spam
Expert, English speaking and comprehensive customer service
Clear and documented complaints escalations and refund procedures and policies
Clear terms of services and privacy policies.

Gold Sellers you can trust (listed alphabetically):

Below is a list of companies that have proven themselves to be trustworthy, operating with a high standard of business ethics and adhering to legitimate industry standards. This is by no means an “end all, be all” list of legitimate gold sellers, only a list of some of the more notable providers.